In the certain business if you’re giving any kind of services most of it has so many kinds of feedbacks form the user. I believe feedbacks are good in the company to know more the does and don’ts of the users so that the company can enhance more their services in their clients and one of the company that love to hear your feedbacks is Certify. They are openly to entertain what are the client’s wants. Certify.com is well known as the leading online expense management provider of today and it is a great honor for the company in Outshining the other company based in the recent survey conducted last February 2012.
Here is some of the part of the release.
Certify conducted a comprehensive survey of its clients, requesting their anonymous feedback on their purchasing decisions and previous expense management processes. The response was overwhelming, with 76 percent of clients naming ease of use the main decision factor in choosing Certify for their expense management service provider over competitors. In addition to its intuitive and simple to use platform, over 30 percent of survey respondents indicated Certify’s affordable pricing the key reason in choosing it as their expense management solution.
Certify’s ease of use and pricing is not only attracting new clients who are first time users of an automated expense management solution but it is continuously gaining new clients directly from other service providers. Over 37 percent of survey respondents indicated they left a competitor’s expense management service to use Certify’s intuitive solutions.
As one example, Westford, Mass. Based NetScout® Systems, Inc. made the switch from their previous platform they had used for nearly 10 years, to Certify where they currently have over 800 users both domestic and international using the expense management solution. Before making the switch, NetScout’s field employees tested many competing solutions including Certify.
“The end users who account for 90 percent of our expense reimbursements are our field employees,” said Maureen Boino, Procurement and Payment Manager, at NetScout. “These users felt Certify was much easier to use when compared to the previous system. At the end of field employee testing at NetScout, the users felt the Certify solution seemed to be a lot more user friendly and the number of steps were less than the previous system.”
Designed to be easy to use and suitable for companies of any size, Certify prides itself as being among the most intuitive software solutions in the space.
“‘Travel and Expense Made Easy’ is more than just a tag line for us – it is the way we build software and how we do business,” stated Robert Neveu, President of Certify.
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